Atelier Marrakech · Support

Contact Us

We're real people who care about your experience. Whether you have a question about a product, need help with your order, or simply want to get in touch — our team is here for you. We aim to respond to all inquiries within 1–2 business days.

Get in Touch

📧  Email Us contact@atelier-marrakech.com
Best for order inquiries, returns, and general questions. We respond within 1–2 business days.

📞  Call Us +1 917-905-5467
Available Monday – Friday, 9:00 AM – 5:00 PM (EST)

📍  Business Address TASAWT GLOBAL LLC
30 N Gould St, Ste R
Sheridan, Wyoming 82801
United States

🕐  Support Hours Monday – Friday:  9:00 AM – 5:00 PM (EST)
Saturday:  10:00 AM – 2:00 PM (EST)
Sunday:  Closed
Emails received outside support hours will be answered on the next business day.

Before You Reach Out

To help us resolve your inquiry as quickly as possible, please have the following ready when you contact us:

• Your order number (found in your confirmation email — starts with #)
• The email address used to place the order
• A clear description of your question or issue
• Any relevant photos (for damaged or incorrect items)

Common Questions

You may find an immediate answer in one of our policy pages:

→  Shipping Policy — processing times, carriers, tracking, and delivery estimates

→  Refund & Return Policy — how to return an item and get a refund

→  Terms of Service — order terms, payments, and your rights

→  Privacy Policy — how we handle your personal data

Our Promise to You

At Atelier Marrakech, every customer matters. We are a small, dedicated team committed to delivering quality leather bags and backpacks and a shopping experience you can trust. If something isn't right, we will always work with you to find the best solution — no runarounds, no hassle. Your satisfaction is what drives us.

© 2025 TASAWT GLOBAL LLC · Atelier Marrakech · All rights reserved